Energy Prices Direct prides itself on it’s high levels of customer service and works to ensure that you as the customer are always satsified with the level of service that we deliver.

If on any occasion you feel that you have not received a high level of service from us and have had reason to complain then please contact us by emailing info@energypricesdirect.com and we shall work towards dealing and resolving and concerns or complaints that you may have.

We have also detailed below the link for the Ombudsman Services if you are not satisfied with the way your complaint or concern has been dealt with than you can escalate your complaint or concern to the Ombusdman.

https://www.ombudsman-services.org/energy.html